Hijau44 Malaysia Platform Terms and Conditions

1 Acceptance of Terms

Welcome to hijau44. This Terms and Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and hijau44 ("Platform", "us"). By accessing, registering, or using any part of the hijau44 platform — whether via the website or mobile app — you confirm that you have read, understood, and agreed to comply with all provisions of these Terms.

If you do not agree with any part of these Terms, please stop using the platform immediately. Continued use of the hijau44 platform after any changes to the terms are published will be deemed acceptance of those changes.

2 Eligibility & Registration

To register and use hijau44's services, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Residing or located in a geographic area where use of this platform is legally permitted.
• Never previously suspended or banned from the hijau44 platform.
• Registering under your own name and not on behalf of a third party.
• Not be on any self-exclusion list or gaming ban list imposed by any relevant regulatory body.

During registration, you are required to provide accurate, complete, and up-to-date information. hijau44 reserves the right to reject any registration application or close any account found to contain false or misleading information without prior notice.

Identity verification (KYC — Know Your Customer) is mandatory before your first withdrawal. Required documents include a copy of a valid national ID or passport, along with proof of current address. This is an industry-standard process designed to protect your account from misuse.

3 Member Account

Each user is only permitted to hold one account only on the hijau44 platform. Holding more than one account, whether in your own name or using another person's identity, is a serious violation that may result in the closure of all associated accounts and forfeiture of balances.

You are fully responsible for:

• Keeping your password and account login details confidential.
• All activity that occurs in your account, whether with or without your knowledge.
• Notify hijau44 immediately if you suspect any unauthorised access to your account.
• Ensuring your registered personal information remains current and accurate.

Hijau44 shall not be held liable for any losses arising from unauthorized access caused by a member's negligence in safeguarding their account. Use a strong and unique password, and enable two-factor authentication (2FA) for added protection.

4 Deposits & Withdrawals

Hijau44 supports a wide range of local Malaysia payment methods including FPX, Touch 'n Go, GrabPay, MAE, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit is RM 20 per transaction.
• Funds are typically credited to your account within 1–5 minutes depending on the chosen payment method.
• Hijau44 does not charge any processing fees on deposits.
• All deposits must be made using a payment method registered in the member's own name.

Withdrawals:

• The minimum withdrawal amount is RM 50 per request.
• Withdrawals are processed within an average of 5 minutes for fully KYC-verified accounts.
• Withdrawals may only be made to a bank account or digital wallet registered in the same member's name.
• Hijau44 reserves the right to request additional supporting documents before approving withdrawals that exceed certain limits.
• Withdrawals involving bonus wins are subject to the applicable wagering requirements.

5 Bonus & Promotions

Hijau44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and loyalty programs. All these offers are subject to the following terms and conditions:

• Each bonus carries its own wagering requirement that must be met before the associated wins can be withdrawn.
• Bonuses cannot be combined unless explicitly stated in the relevant promotion's terms.
• Hijau44 reserves the right to void bonuses and wins obtained through exploitation or abuse of the promotions system.
• Promotional offers are subject to availability and may be withdrawn or modified at any time.
• Bonuses are valid for one account, one IP address, one device, and one payment method only.
• All bonuses have an expiry date; check the respective promotion terms for details.

For the latest information on current promotions, visit the Promotions us.

6 Game Rules

All games available on the hijau44 platform — including slots, fish shooting, bingo, Live Casino, and Sports Betting — are operated using certified random number generators (RNG) and a transparent odds system. Specific rules for each game are available on their respective game pages.

• Game results are final and cannot be disputed unless there is clear evidence of a technical system failure.
• In the event of a technical disruption during gameplay, hijau44 will resolve the situation based on stored system records.
• Members are not permitted to use automation software, bots, or any technical tools to gain an unfair advantage in games.
• Hijau44 reserves the right to void any bet or game suspected of involving fraud or manipulation.
• For Sports Betting, betting limits and odds ratios may change depending on current market conditions.

7 Prohibited Conduct

Use of the hijau44 platform is subject to strict standards of conduct. The following activities are strictly prohibited:

• Registering more than one account or using another person's identity.
• Money laundering or use of the platform for any unlawful financial purpose.
• Collusion between players to manipulate game results.
• Exploiting technical vulnerabilities or "bugs" in the system for personal gain.
• Using a VPN, proxy, or other methods to conceal your true location in order to bypass geographic restrictions.
• Threatening, abusing, or communicating in a disrespectful manner towards customer support staff.
• Any attempt to hack, disrupt, or compromise the security of the platform's systems.

Violation of any of the above rules may result in immediate account suspension or closure, forfeiture of all balances and pending wins, and appropriate legal action.

8 Account Suspension & Closure

Hijau44 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any provision within these Terms.
• Suspected fraud, money laundering, or other illegal activity.
• False or incomplete registration information.
• Failure to complete the KYC process within the stipulated timeframe.
• Account closure requested by the member themselves.

Members who wish to voluntarily close their account may contact our customer support. Any valid balance not subject to restrictions will be returned to the member upon completion of the verification process.

9 Responsible Gaming

Hijau44 is fully committed to responsible gaming as a core value of our platform. We believe that gaming should remain a form of entertainment, not a source of stress or financial difficulty.

Self-control tools available to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Wagering Limit: Limit your wagering amount within a set time period.
• Account Break: Suspend account access for 24 hours up to 6 months.
• Self-Exclusion: Permanently close your account upon your own request.

More information is available on the Responsible Gaming us. If you feel that gaming is starting to affect your daily life, please seek help immediately.

10 Liability Limits

To the extent permitted by applicable law, hijau44 shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the platform.
• Service disruptions caused by factors beyond our control, including third-party infrastructure failures, natural disasters, or internet network outages.
• Losses resulting from unauthorised access caused by a member's negligence in securing their account.
• Disputed game results without substantial technical evidence.

11 Terms Amendment

Hijau44 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Changes will take effect immediately upon publication on this page.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms. The "Updated" date at the top of this document reflects the date the last changes were made.

Continued use of the hijau44 platform after any amendment is published will be deemed full acceptance of the latest version of these Terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the hijau44 platform, our team is ready to assist you:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the support icon at the bottom corner of the platform
• FAQ: Visit page FAQ us for a quick response

All formal complaints will be acknowledged within 24 hours and targeted for resolution within 5 business days.